Store Manager H/F - Roma

APM MONACO will open a new store in ROMA, we're recruiting a Store Manager on a permanent contract to join our team!SalesAchieving sales targetsAnalyse sales reports and data to determine business needs and implement strategiesDefine individual objectives for sales consultantsMotivate team members and ensure understanding of KPIs to improve individual and team performanceWork with the marketing teamCustomer ServiceEnsure quality of customer serviceEnsure that the team maintains communication with customersResolve customer complaints and support decisions made by sales advisorsOperationsEnsure the maintenance, presentation and organisation of the shopEnsure payment procedures are followedMonitor expenditure on blindsSet up staff schedules as requiredManage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.Maintain good communication with members of the company and other stores.Visual MerchandisingImprove and maintain merchandising guidelinesEnsure that the store is clean, organised and complies with the guidelines set by management.Work with the logistics and marketing teams to ensure that the store's product range is correctIdentify and communicate defective products as quickly as possibleCommunicate stock requirementsHuman ResourcesParticipate in the recruitment, training and development of staffDevelop and monitor training programmesEvaluate the performance of each staff member and provide constant feedback to improve performanceHelp to resolve HR problemsEnsure that professional image and standards are respected and reflect the brand imageYou love APM Monaco!You have solid experience as a Supervisor/Assistant Store Manager.You have experience in luxury/fashion retail and visual merchandising.You are fluent in English.You know how to analyse sales reports and react quickly.You have strong communication and organisational skills.Flexible working hours (evenings, weekends and bank holidays).Don't wait any longer to join APM Monaco, apply now!Recommendation:English level required #J-18808-Ljbffr