Thank you for your interest in joining our team!
Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop.
Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
- "FB, IG, YT, X, ER, DM, MT, PM, RT, CTA, CTR, SMO, UGC"_
If those acronyms look familiar to you and don't appear just as random letters, then this is the right Job Advert for you!
We are looking for a Social Media Specialist (maternity cover) to join our fantastic team in Brugherio (MB) for a full time temporary role.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way.
We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service.
Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.
Your Impact
Directly reporting to the Social Media Manager you will be responsible for the brand identity across all social platforms with focus on IG and commercial campaigns helping to establish the organization's overall strategy to convert audiences into customers and advocates.
You will interact with social media and clients communities to promote QVC brand, QVC commercial proposal, promo and events building an IG editorial calendar and providing consistent and meaningful contents on all social media and clients communities.
As a Social Media Specialist you will:
- Assist with management of multiple social media platforms (Facebook, Twitter,and LinkedIn Facebook, IG, YT, TikTok).- Respond and engage with current/potential customers.- Identify customer inquiries coordinating with internal teams to assist the user on social media.- Draft of social media organic posts and collaboration with Performance Marketing team for paid ads.- Identify, track and report on insights received via social platforms.- Utilize social media management software for post scheduling, social listening/moderation and development of analytics tracking codes.
What you bring-
- At least 2+ years experience in the same role in a media-agency or corporate (experience in Retail will be a plus).- Advanced knowledge and understanding of social media platforms (Facebook, Instagram, TikTok,Youtube).- Good knowledge and use of photo and video editor tools (Canva, Adobe Express, Lightroom).- Good knowledge and use of social insight tools (Meltwater, Meta Insights., GA Analytics, Adobe Analytics as nice to have).- A creative thinker with strong storytelling skills, to collaborate with content team or to support strategic commercial campaigns.- Good knowledge of current web and social trends and one or more content management systems - used to publishing content directly.- Experience of managing successful campaigns that drive traffic for acquisition, retention and sales.- Fluent Italian and English.
LI-NM4
Li-Hybrid
INDIT
If you enjoy being a part of a team, creating experiences and delighting customers, it's so you.
If you're excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on.
If you want to grow professionally and learn every day, you'll thrive with us.
If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you'll be amazed at what's available for our team members!
We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more.
With friendly teams, ambitious projects and fast-moving careers, working with us - it's so you!
for assistance.
QVC UK is a Disability Confident employer and operates a
Guaranteed Interview Scheme