What you'll be doing day to day • Lead and manage the execution of Ingka Facility Management (FM) within the unit(s) through the unit FM team• Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, colleagues, customers and other stakeholders• Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people • Responsible to optimize the efficiency of each property in a sustainable way • Ensure that colleagues, service providers and external partners have up-to-date awareness and understanding of all FM frameworks, guidelines and initiatives• Responsible for all activities related to long term planning, budget estimation, execution, follow up, forecasting and reporting within the FM scope within the unit(s)• Implement and evaluate supplier contracts at unit level in alignment with internal governance structure for supplier contracts to improve efficiencies/costs/equipment and quality• Responsible for managing and coordinating external suppliers on unit level• Manage relationships with Business owners within the unit(s) to ensure business needs are met by collecting requirements, setting annual goals and periodic follow ups• Responsible for developing the team's competence, performance and ensuring a succession plan in the unit• Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of colleagues and customers What you'll need to have • Supplier management: extensive knowledge of external service provider framework and coordination of external suppliers• Project management: general knowledge of how to initiate, plan, execute, control and close a project• Sustainability aspects in Facility Management: good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, purchasing)• Facility Management scope and ways of working: awareness of which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of Facility Management within the Ingka business • Facility Management business processes: good understanding of the main FM business processes (e.g.
work order management for urgent, planned and reactive maintenance + contract and supplier management) on site level • Technical knowledge on buildings and equipment: high level technical understanding and experience in all aspects of a retail building and connected equipment as well as understanding of FM asset management (maintenance and repair history, reinvestment planning)• Facility Management hard (technical) services: general knowledge of how to successfully deliver, organise and follow up on 'hard' & 'soft' FM services (technical maintenance, IKEA Food equipment, cleaning, pest control, snow removal, waste management etc)• IT tools relevant for Facility Management: general knowledge of all relevant IT tools within Facility Management• Good knowledge of English and Italian language Together as a team We are the ones meeting our customers – in our stores, online, in our catalogue and beyond.
We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
WORKING WITH US HAS ITS REWARDSBeing part of the IKEA team has many benefits.
You'll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.
As part of the team you'll have access to: • Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc) • Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.
• Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€ • Employee discount: 15% on the purchase of IKEA products for personal use • IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child).• Corporate discounts: you'll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more.• Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!)
our goals.
Every year all the co-workers can be rewarded for how we develop our business together.
WE CARE FOR PEOPLEIt takes the diversity of thought, background, and culture to make a great idea a reality.
We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
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