Technical FM Duties:Establish relationships with client Plant Managers, Area and Site FM managers, business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of Hard servicesManage the performance of Hard Services delivery in order to minimise/eliminate down time of the equipment within the JLL scope of worksManage compliance (regulatory and JLL required) for all systems in JLL scope of worksResolve Hard services FM issues, perform root cause analysis and propose continuous reliability improvementDrive and promote safety culture including subcontractors, suppliers and visitorsSLA KPI tracking systems (PPM and Critical PPM compliance measurement)Manage subcontractors and suppliers to deliver goods and services against contracts and expectationsManage on site teams including allocating resource, delegating workload, ensuring adherence to best practices.
Work closely in network with other Hard Services Managers in order to exchange good practices amongst all Client's sites on the Account.
Liaising with the EHS and Quality teams, and assist with any technical issues arising from an incident, near miss, investigation or other circumstances which require an engineering subject matter expert.
Support in the implementation of short and long-term projects for the client as requested.
Implement JLL best practices in the interest of exceeding client goals and expectationsHold regular meetings with the Client's stakeholders, ensuring that performance is reported to client – e.g.
external maintenance, central plant management.
Coordinate the appointment of authorised Persons for respective fields (Electrical, confined space etc.
)Monitors failure data generated by customer using product to ascertain potential requirement for product improvement.
Analyzes equipment trends and manages life cost cycle.
Support the preparation of Service Schedules in line with predictive maintenance best practice techniquesOperational audits for engineering system reporting and complianceAct as an On-Call Manager for site operational supportRequirements EssentialDegree in Engineering, or a related field, Technically qualified professional engineerExperience in a Pharmaceutical or Food GMP environments within manufacturing, continuous process, environment.
Demonstrating excellent working knowledge of buildings services installations including HVAC / Electrical and other technical systemsExperience in maintaining engineering environments and providing hard servicesExperience of managing facilities contracts PLA strategic thinker with capability and experience to work with a wide range of stakeholders in multiple geographies and cultures.
Ability to communicate difficult concepts and negotiate with others to adopt a different point of viewLead the technical support team to solve complex problems, plan and prioritize deadlines and think strategically to identify innovative solutionsStrong communicator – good presentation skills and possesses strong verbal written communication skills (English Italian); also an active listenerQuality Management knowledge and experienceRequirements DesirableAuthorising engineer for Pressure Systems, Confined space and Electrical SystemsAbility to connect technical matters with monetary and businessExcellent planning organizational skills to prioritize work and meet tight deadlinesUnderstands the dynamics of a matrix environment and actively works through influencing and collaborationProven ability to initiate and follow through with improvement initiativesNote: The position reports to the Account Director #J-18808-Ljbffr
