Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it so fast, how much it would have cost Amazon, what kinds of transportation systems & processes must be running behind the scenes, and which contractual arrangements exist with our transportation carriers to organize parcels deliveries? Do you want to play a role in the rapid development of Amazon in Europe? If so, the EU Transportation Procurement-Ops Excellence team is for you. Amazon seeks a Program Manager to join our European Transportation Procurement-Ops Excellence team to manage our transportation carriers and help us improve our processes as part of a central function. Successful candidates will have the attitude of an entrepreneur always pushing the limits of what our carriers can do to deliver with higher quality, speed and innovation on behalf of Amazon customers. They will combine strong analytical skills and problem solving mindset. This is a highly visible role with high impact for customers and strategically for the business. The role requires partnering across several organizations and functions within Amazon. Transportation Procurement-Ops Excellence at Amazon Europe is all about creating and adding value through great category management, leadership, and supplier relationship management. Our team looks after suppliers across a full range of transportation sub-categories - including postal services, express deliveries and value added delivery services. Key job responsibilities Project lead cross-functional programs aimed at Procurement-Ops process improvement and automation Work with technical and business teams to define, develop and deploy new tools Drive supplier relationship management activities to improve performance and add value for Amazon customers Establish structured and lean contract update / renewal process and ensure appropriate contract management discipline Develop an aligned strategy including initiatives to establish new and innovative services, and drive performance Establish carrier performance management, define evaluations and classifications, drive towards long-term strategic partnerships with high performing carriers Identify and implement significant bottom-line cost savings Minimum Requirements Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Experience implementing repeatable processes and driving automation or standardization Experience leading process improvements Bachelor's degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. J-18808-Ljbffr