Service Process Innovation & Systems Support (Internship)

Service Process Innovation & Systems Support (INTERNSHIP)Role and Responsibilities:
In this role, you will work with the project manager to support service projects from the feasibility study, development, go-live, and follow-up. There will be constant communication with HQ and external vendors to validate the offered solutions and support them during the project stages for the development of service systems.
Some of the responsibilities include:
Supporting the daily maintenance of service systems (corporate and/or local).Data extraction and providing advice to authorized service partners and/or their SW Houses in case of data transmission errors to SEI.Offering advice to the service centers to optimize their local management solutions.Providing courses and guidelines related to cyber security.Skills And Qualifications: BSc/ MSc in Computer Science.SQL, MySQL.Relational Databases (MariaDB, PostgreSQL, etc.).Office.Notions of data analytics and use connected platforms (for example Power BI, Qlik, Tableau).Notions of Cyber security.Notions of AI.Ability to develop Web Services (XML, JSON).Languages: English fluent written and spoken.Italian native language.Additional Skills: Teamwork ability.Good relational skills.Passion for technology.Pro-activity and ability to learn on the job.Problem-solving attitude.Curiosity for new technologies and ability to identify new opportunities for service.
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