JAKALA is a data, AI, and experiences company that creates meaningful and lasting impact globally. Across more than 30 cities in 21 countries, our people combine strategy, technology, creativity, and operations to deliver tailored experiences and transformative solutions with data and AI at the heart.
Jakalers are a diverse and multifaceted group of more than 3,000 individuals with passion, ambition, and bright ideas. This unique mix of talents has become the distinctive factor that inspired our purpose: Together to get there.
At JAKALA, creating a better world is our ultimate purpose; we aim at creating value for all stakeholders in a sustainable way with a focus on ethics, climate, and quality. In 2021, we decided to become a Benefit Corporation, demonstrating our long-term commitment to protecting the principles and values that guide our actions.
We believe that diversity is the key to our success and for this reason, we are committed to creating an inclusive workplace, where everyone can feel valued for their uniqueness.
PositionJakala is looking for a highly skilled and experienced Senior Digital Tech Architect to lead an important international project aimed at redefining and envisioning the overall digital customer experience throughout their entire journey, ensuring timely delivery and alignment with business objectives.
The Senior Digital Tech Architect will also be responsible for strengthening our Tech Consulting CX Solutions practice and will:
Regularly collaborate and find agreement with senior stakeholders, providing directions and constructive challenges that will contribute to grow our Tech Consulting CX solutions practice.Be proactive in identifying problems and proposing actionable solutions.Design and oversee the implementation of complex digital solutions, ensuring they are scalable, secure, and reliable.Work closely with cross-functional international teams, including strategy, technology, creativity, and operations, to deliver integrated solutions.Stay abreast of the latest trends and technologies in digital customer experience and apply them to drive innovation within the organization.Mentor and coach junior members of the Tech Consulting CX Solutions team, fostering a culture of continuous improvement and excellence.QualificationsYou are perfect for this position if you have:
At least 10 years of experience in digital businesses and technologies.Proficiency in modern digital technologies, including front-end and back-end technologies, as well as CMS and customer experience platforms.Proven track record in leading large-scale tech international projects.Previous experience in managing large teams.Proactive, resilient, agile, and energized by the achievement of results.Strong leadership and team management skills, with the ability to inspire and motivate teams.Strong analytical and problem-solving skills, with a focus on delivering innovative and effective solutions.Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.Fluent in Italian and English.Willingness to travel in Italy and abroad for short periods.Additional skills that complete the profile (not mandatory): Good knowledge of German.
If you invest time in our Recruiting process, you will have all our commitment. And beyond.
Your application will be taken in charge by a Recruiter from our Talent Acquisition Team. Your Recruiter will review the CV and the set of info you provided to us and will come back to you with our feedback for you, regardless of the outcome. In any case, you will receive development suggestions about your CV optimization, hints to consolidate your professional journey, and insights on the competitive arena you are in.
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