NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associate is called "Athlete".
Join the NIKE, Inc. team!
As a Coach you are:
Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor) Identifying and improving areas based on feedback given by consumers Being a brand ambassador for NIKE's initiatives including training your team Ensuring that the store complies with all NIKE standards and guidelines Cooperating with your business partners across stores and HQ ATHLETE EXPERIENCE COACH
Ensuring the team is equipped to deliver the highest quality athlete experience Leading team Engagement on NIKE Community Ambassador activities Partnering with senior store leadership, you will oversee the hiring processes including onboarding Being responsible for store scheduling Working collaboratively with store team to implement & maintain a positive NIKE culture What you get:
Attractive salary that evolves with the market and experience Opportunity on receiving monthly bonus payments Attractive online and in-store employee discounts Exciting development and career opportunities Regular training on leadership, sales and products A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I) Staff dress to represent NIKE and foster our team spirit Access to sports activities Opportunities to participate in unique NIKE moments What you bring:
A passion for NIKE and/or love of sport Some experience in retail and/or leadership positions Very good command of English language (written and spoken) Experience and competency in serving exceptional consumer service Ability to coach and develop a strong team Strong focus on communication Flexibility to work in shifts and on weekends NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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