Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe?
Would you like to contribute to creating a feel-good home away from home for our guests?
At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.
We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as: YOUR TASKS: Recognition and monitoring of strategic goals for guaranteed successful operation of the re-rental aparthotel Regular communication with apartment's owners regarding terms of personal use of the apartment on re-rental program and participation in internal meetings Works closely together with the General Manager – FOM & Housekeeping department to manage and ensure all Residences Owner's requests are meet and fulfilled.
According to management instructions, organization and coordination of the entire business within the aparthotel Coordination of renovation and adaptation works in the apartments Communicating the terms of use of the apartment with the owners Regular oral and written communication with apartment owners regarding apartment maintenance and contracts Monitoring the occupancy of apartments under lease agreements and making calculations for the owner's rental invoices Monitoring Pay-Master accounts for owner's extra charge, preparing Pro-forma invoices on regular basis and together with FOM closing bills and sending invoice properly.
Organizing cleaning and preparation of apartments for the arrival of the owner Periodic control of the owner's apartments that are rented out Monitoring and control of the work of the building manager's & external employees in the building Proposing and agreeing on the necessary actions and repairs of the common areas of the building in agreement with the owners committee Regular monitoring of the apartments – also when owners are away Regular cleaning service for the apartments on request, minor repairs, maintenance work with internal technical department and after suggestion of our Executive Engineer eventually external supplier if necessary YOUR PROFILE: Fluent in English & German with strong Front Office background Completed hospitality vocational training Professional appearance and outstanding manners Outstanding communication skills and a compelling and engaging demeanor Good Microsoft Office skills and Protel skills is an advantage A can-do attitude, hands-on mentality, and strong solution orientation OUR BENEFITS: All- inclusive onboarding program for a great start at work Healthy and balanced employee meals in our team restaurants (also on days off) Individual development planning and support through internal and external training and development opportunities Active contribution in a dynamic work environment Enjoy your holiday in the best hotels to special employee conditions Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services We are looking forward to receiving your application!
Take a look at your future workplace: #J-18808-Ljbffr
