JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We're JLL — a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 100,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics, and excellence are fundamental to everything we do, and we're honored to be recognized with awards for our success by organizations both globally and locally.
What the job involves:
- Cover Front of House and Reception services with our Client's office.
- Welcome and greet all visitors and clients.
- Assist with internal/external bookings as required with full meeting room accountability.
- Ensure that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
- Ownership and ability to facilitate room setups – including moving flexible furniture.
- Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking.
- Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required.
- Maintain a strong awareness of business activity & communicate all updates with regional team members.
Skills & Experience:
- Experience of working within a Corporate or 5* Hotel Reception environment.
- Independent and self-managing worker.
- Strong customer service skills - a great networker!
- Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
- Ability to use initiative and remain calm under pressure.
- A strong team player with the ability to multi-task & prioritize work commitments.
- Flexible approach to departmental requirements.
- Good educational background & a solid command of written & spoken English.
- Good sense of humour & an approachable personality.
What you can expect from us:
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL. Apply today!
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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