POSITION SUMMARY
Responsible for projects execution in accordance with the main contractual obligations such as: guarantee the technical requirements required by the contract, delivery terms and quality as well as the profitability of the project itself; act as the main interface to the customer in the name and on behalf of the company; management and monitoring of costs to safeguard the contract margin; maintain customer satisfaction.
RESPONSIBILITIES
Project execution
Management of installation projects, including all Vertiv products and services and local activities.
To become a single point of contact for the customer with particular responsibility for:
Quality and compliance of project delivery and installation management.
Essential documentation production.
Attendance at factory testing and validation visits if required.
Production of job specific documents (drawings, manuals, …).
Management of suppliers and particularly sub-contractors on client sites.
Presence during client site meetings, site testing, and deliveries.
To have a proactive role in preventing any problems that may arise during the project implementation process by highlighting and supervising potential critical areas and preparing to promptly operate with the other functions/departments for their solution to avoid project execution is compromised.
Operate within and strive to improve measurable project performance, including target delivery margins, budgets, on time delivery and engineering team efficiency.
Cost control
Supervision of the purchase activities related to the project, in collaboration with the purchasing manager, to ensure compliance with the budget and to develop actions to reduce and limit costs to optimize the margin.
Shipping, delivery and site activities coordination
Coordination externally between client / consultant, sub-contractors and suppliers, ensuring that projects are delivered in line with client expectations.
Coordination of shipping and customer delivery activities to avoid stock inventory.
Coordination of local subcontractors that perform on-site installation and assistance activities to guarantee the customer expected start-up times.
Work closely with the Service Operations teams to co-ordinate engineering resource ensuring all site works are performed safely and efficiently.
Documentation and reports:
Responsible for the progress of work, quality and conservation of all the reports and documentation related to the project such as drawings, specifications, customer requests, meeting reports, certifications, shipping / delivery documents.
Customer relationship, reporting and billing:
Building customer loyalty by developing a solid relationship.
Continual client support during the Project life cycle; from order placement, delivery, installation and commissioning through to testing and proving before handover.
Ensure accurate and timely revenue forecasting and project margins measurement.
Maintain up to date project status reports, and variation monitoring for all projects.
Provide timely feedback to the Departmental Manager and internal departments on the status of all active projects.
Respect of billing times and payment terms.
Compliance and quality
Ensure compliance of all works with Vertiv and local regulatory guidelines.
Ensure that any activity, task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.
QUALIFICATIONS
Degree in Engineering.
Experience in the management and control of value-added contracts (M&E - Material & Engineering).
Experience in the negotiation and management of sub-contractors.
Excellent knowledge of all Vertiv products and solutions.
Commercial skills in addition to the ability to understand specifications, contracts and regulations.
Excellent written and verbal communications.
Excellent organisational and time management skills.
AutoCAD drawing production/editing knowledge.
Working knowledge of all MS Office applications, MS Project and Oracle.
English fluency.
JOB INTERACTIONS
Customers (Main Contractors and End Users).
Suppliers and sub-contractors.
Designers, Consultants.
Internal engineering.
Internal supply chain teams and plants.
Internal Sales, Service, Commercial and Finance teams.
JOB ATTITUDES
Able to balance several tasks and priorities at once with a flexible approach to work.
Able to combine long terms and short terms goals.
Able to successfully interface with various departments and personnel at all levels.
Attention to details and capable to work in situations of strong pressure.
Strong focus on customer satisfaction and long-term customer relations.
Self-motivated and capable of operating with minimal supervision across multiple projects and customer sites.
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