DESCRIPTION
This position is based in Bratislava. Relocation to Bratislava is required; remote work is not possible. Amazon will support relocation for the successful candidate.
Program Managers/Implementation Specialists (IS) support EU Customer Advisors & Professional Services teams to drive Amazon Business (AB) adoption for purchasing needs. IS's are experts in AB solutions and can set up AB solutions as per Customers' requirements, internal tools & processes. IS's work closely with Customer Advisor and Professional Services teams in Europe to support implementation and play a key part in Customers' success in adopting our solutions. The ideal candidate will have project management experience, managing B2B implementations, and a proven track record of meeting and exceeding program goals.
Key job responsibilities Implement required business policies into Amazon Business accountDrive internal efficiency initiatives to support the increasing number of implementation requestsChallenge, when required, business requirements translated into Amazon Business setup as declared by Customer Advisors and/or CustomersOversee program execution including project scheduling and timely deliveryProvide timely, clear, concise, and complete communications to Customer Advisor, Professional Services, and Amazon Business LeadershipAssess program risks, anticipate challenges, and request support in escalation management when necessaryMeet or exceed targets for implementation deliveriesRelay market needs and requirements back to internal Amazon teams including Product Management, Technical, and Category Management teams BASIC QUALIFICATIONS Bachelor's degreeFluent EnglishFluent Italian and Spanish PREFERRED QUALIFICATIONS Prior B2B Experience/Negotiation or Business Process Management Experience PreferredAttested history of building business requirements and requests for proposalsStrong problem-solving, highly analytical, attention to detail, and solid organizational skillsTrack record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects
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