Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryProduct Manager Learning Engines, Virtual Digital SafariThe role of the Product Management, Business Analysis and Project Management Support is to manage and coordinate a wide scope of key product workstreams.
This role will support the Virtual Digital Safari Product Lead currently leading the design, development and deployment of a new format of an existing global thought leadership program.
Mastercard Virtual Digital Safari is the global thought leadership program for middle to senior executive customers.
The program provides a curated view of the global payments, technology and innovation landscape which helps customers reimagine their digital transformation roadmaps.
The program is delivered in live formats and through an on-demand platform.
The Virtual Digital Safari team is responsible to 1) Define Go to market, product strategy and value proposition 2) manage cross-program strategic effortsScope of work includes:- Support the Virtual Digital Safari Product Lead in all activities through project management and product support – manage, monitor and keep updated the products objectives, plans, activity trackers and pipeline of opportunities using recommended tools and resources- Project manage and collaborate with the wider Learning Engines team for platform development, key product vendors and partnerships - to include eventing and production, operations and administrative, content and technical and platform.- Manage stakeholders at all levels, in all regions both internal and external- Engage directly with regional teams to support partners and customers on product roadmap, product implementation and demos.
Leading, tracking and participating in workshops, meetings, customer interviews, user testing etc.
- Support extensive research in content development of key themes and topics relevant to customers internal and external, working closely with global experts to curate and develop premium content, tracking multiple workflows, managing delivery, and demanding deadlines.
- Support live events as well as on-demand content development, to include sourcing, vetting, and engaging new and existing partners and topics, to ensure competitive advantage for Mastercard- Work closely with wider Learning Engines team to drive development of new capabilities for the product, in anticipation of or response to customer needs, market trends, and competitive opportunities- Generate, evaluate, and execute on ideas, assets and workstreams to market and communicate the product offering, drive all live project marketing work streams end to end- Gather, assess, refine, prioritize Mastercard product requirements and coordinate with various stakeholders to improve the value proposition- Work with partners, evaluate results and define strategies to drive platform usage and subscriptions.- Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle- Organize, plan, coordinate and support the internal and external meetings, including developing the agenda, content, and meeting notesRequired Knowledge, Skills and Expertise:• Experience managing global projects, and executing multiple programs impacting initiatives• Exceptional project management skills with ability to multi-task and manage multiple projects in cross-functional environment• Knowledge of payment technology and finance topics an advantage• Ability to communicate needs and schedules to business stakeholders and technology teams, as well as ensure plans are in place/standards are adhered to• Position will require a level of confidence to hold the line with internal teams to provide the highest level of advocacy for the projects• Excellent communications skills, attention to details and confidence to take 'command and control' of project delivery from initiation to production• Portfolio level planning, risk and issue management experience• Strong relationship, collaboration organization skillsLearning Engines is a product team within the Consulting and Innovation Engines team that develop and deliver learning products for Mastercard's customers.
The product suite includes Learning Lab, Digital Safari and Virtual Digital Safari.
Learning Lab is the global go-to resource for professionals looking to learn, upskill and innovate.
The solution brings together world-leading thinkers and Mastercard's global experience and expertise in payments and technology.
The Digital Safari program is a premium global thought leadership program that informs, inspires and provokes and is run across multiple locations including Dublin, San Francisco, New York, Stockholm and London.
The Virtual Digital Safari is an immersive global technology tour consisting of leading-edge digital applications and examples of 'disruptive thinking' best practices.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.Job SummaryJob number: R-235219Date posted : 2024-12-11Profession: Product ManagementEmployment type: Full time