Night Manager

Job Overview: The role of the Night Manager is to work with the front office team to ensure excellent service for our guests, continuously fine-tuning service and guest management skills, in compliance with our company philosophy, operating standards and procedures. He or she will help to develop a harmonious work atmosphere with a focused approach on collaboration.



Responsibilities and Duties: Keep professional and ethical relationships with guests, suppliers and colleagues. Oversee overnight operational management of the reception department, checking the cash register of the various departments, correcting where necessary and reporting via email any discrepancies to the administrative department. Ensure that all cash registers are filled out correctly and credit cards processed consistently. Handle guests, check-in and check-out operations in compliance with department standards and procedures. Manage room service requests, providing instructions to the colleagues in charge of the service. Perform daily closure of the cash register in the management software, sending updated clients' data to the authorities on a daily basis and alerting colleagues of any problems. Produce reports to be shared with management and administration departments. Proactively be involved in teamwork and cooperate with every co-worker. Work in compliance with all hygiene, health and safety regulations. Correctly use and upkeep the equipment and materials supplied. Implement all the information shared during training. Notes: Further details will be provided during the job interview.







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