Eram Talent is currently seeking a Membership Manager for a prestigious yacht club based in Saudi Arabia.
The Membership Manager will be responsible for managing and growing the club's membership, ensuring exceptional customer service, and enhancing member engagement and satisfaction.
As a leading talent acquisition consultancy, Eram Talent specializes in connecting our clients with highly skilled professionals across various industries.Responsibilities:Develop and implement strategies to attract new members and retain existing membersManage the membership application and approval processCoordinate with various departments to ensure a seamless onboarding process for new membersBuild and maintain strong relationships with members, addressing their needs and concernsPlan and organize member events, activities, and programs to enhance member engagementCollaborate with marketing and communications teams to promote membership benefits and club activitiesMonitor membership trends and provide recommendations for enhancing membership experiencePrepare regular reports on membership statistics and trendsStay current with industry best practices and developments in club membership managementRequirementsBachelor's degree in Hospitality Management, Business Administration, or a related fieldMin 5 years of experience in membership management or a similar role within the hospitality or leisure industryStrong sales and customer service skillsExcellent communication and interpersonal skillsAbility to build and maintain relationships with diverse stakeholdersKnowledge of membership management systems and toolsExperience in planning and organizing events and activitiesAttention to detail and strong organizational skillsAbility to work independently and collaboratively in a team environmentFluency in English and Arabic is requiredExperience in a yacht club or similar luxury hospitality setting is preferred #J-18808-Ljbffr