Manager - Customer Interaction Suite

Job Description Responsible for software development projects involving design, development, testing, debugging, and implementation of software applications and source code to support end users' needs. This is an operational role, responsible for driving day-to-day operations.
ResponsibilitiesParticipate in designing discussions and planning meetings.Develop new applications/software based on business requirements.Translate designs into high-quality code at all levels of SDLC.Define infrastructure and deployment requirements.Build and maintain operational tools for testing, deployment, monitoring, and analysis.Integrate software components and third-party programs.Develop, test, troubleshoot, debug, and upgrade software across a wide array of services and functional areas.Create technical documentation for reference and reporting.Collaborate with Product Owners and teams in story grooming, backlog maintenance, prioritization, and planning.Prepare Test Strategies and Test Design.Identify tools and approaches for automated testing.Generate Test reports based on features, modules, severity, and releases.Desired Skill SetsExpert code/test case writing skills.Ability to develop unit testing of code components or complete applications.Understanding of software engineering concepts.Experience with software design, coding, testing, and development.Knowledge and/or experience in Scrum/Agile techniques.
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