Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.
We are looking for a Maitre for the season to join our Restaurant team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity, and community.
Reports to Restaurant Manager.
Main duties & responsibilities: Anticipate guests' needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards.Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standards and procedures.Maintain a professional relationship with guests and colleagues.Benefits: Requirements: Effective communication, emotional intelligence, and adaptability.Collaboration: be a role model for teamwork, and proactively go out of your way to help others.Drive results: set clear goals and expectations and maximize resource allocation to achieve them.Global perspective: treat one another with respect and inclusiveness regardless of position, level, or background.Be capable of advising on best selling prices and review regularly according to the Restaurant Manager's instructions.Other requirements: Minimum 3 years' experience in the same role in the luxury hotel industry.Fluent in English and Italian; a third language is desirable.Experience preferably at an international level in a fine dining restaurant required.Exceptional customer service skills.Professional knowledge of Italian cuisine and Italian & International wines.HACCP certification.
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