Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino.
Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family.
Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.
We are looking for a Maitre for the season to join our Restaurant team.
The ideal candidate is passionate about hospitality and comfortable with challenges.
He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
Reports to Restaurant Manager.
Main duties & responsibilities: Anticipate guests' needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards Anticipate guests needs and handle guest complaints Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standard and procedures Maintain a professional relationship with guests and colleagues Benefits Requirements Effective communication, emotional intelligence and adaptability Collaboration: be a role model for teamwork, and proactively go out of your way to help others Drive results: set clear goals and expectations and maximize resource allocation to achieve them Global perspective: treat one another with respect and inclusiveness regardless of position, level or background Be capable of advising on best selling prices and review regularly according to the Restaurant Manager's instructions Other requirements: Minimum 3 years' experience in the same role in the luxury hotel industry Fluent in English and Italian; a third language is desirable Experience preferably at an international level in a fine dining restaurant required Exceptional customer service skills Professional knowledge of Italian cuisine and Italian & International wines HACCP certification