Key Account Manager FlavorsApply: remote type Hybrid Working
Location: Milan, Italy
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: R3077
Job Summary IFF is a global creator and manufacturer of scent, taste, nutrition, and biosciences solutions that puts the needs of our people, customers, and communities at the heart of what we do.
We are very excited to welcome our new Key Account Manager in our Flavors business.
The role is based in Milan, Italy (hybrid model combining office & remote work).
Mission: Create and sustain successful partnerships with IFF key accounts and deliver profitable sales growth by matching customer needs.
Job Duties & Responsibilities: Meet or exceed financial metrics: drive for results and objectives.Be Subject Matter Expert (SME) of assigned customers representing them within IFF.Understand customer strategy, brands, flavor potential and how IFF will deliver value to their business.Deeply understand IFF's organization, capabilities, proprietary technologies, resources, product and service offerings.Position IFF as a trusted partner by co-creating winning value propositions that satisfy customer needs.Identify customer needs aligned with IFF solutions.Maximize profit levers under his/her control (e.g. prices).Create, present and professionally execute strategic account plans aligning with Global, Regional and Sub-Regional business objectives. Keep them updated for relevancy.Be the face of IFF - Primary contact for customers, maintain and improve IFF's position and image. Develop deep customer relationships at all levels through intensive networking and providing best in class customer service.Identify/create new business opportunities for IFF and develop and execute strategies to generate new sales.Accountable for accurate sales forecasts periodically.Prepare sales reports and new business activity for IFF Management.Requirements: Master's or Bachelor's Degree preferably in Food Science or Business Management.Fluent Italian and English language knowledge.3+ years of sales experience preferably in business-to-business model in Flavor, Taste or adjacent industry.Flavor industry experience.Key Competencies: Leadership competencies: customer focus, cultivating innovation, interpersonal savvy, courage, strategic agility.Project management from a brief through to submission with thorough understanding of IFF's strengths, resources and competencies.Business and results driven; proactive personality; customer oriented.Persistence to execute long term strategy and patience to deliver results with long development cycles.Excellent networking, collaborative and problem-solving skills with the ability to coordinate activities of cross functional teams at all levels in the organization.Strong entrepreneurial, influencing and negotiating skills.Ability to connect customer needs to IFF solutions.Industry knowledge with passion for food and flavors.Lead and coordinate virtual teams by engaging, listening, mentoring and developing.Excellent oral/written English communication and presentation skills.Personality, confidence, enthusiasm and dynamism.Emotionally intelligent professional with ability to generate trust by delivering on commitments.IT acumen and curiosity for data analysis to enhance commercial performance and customer engagement.We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.
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