It Technician I - Techzone

IT Technician I - TechZoneTo view the position details and/or apply to a position, click on the View Details link below the Job Title.
If you have questions about the application process, please refer to the Applicant FAQ's.Posting DetailsPosition Information:Posting Number: 20245187VPosition Title: IT Technician I - TechZonePosting Type: StudentHours/week: 20Eligibility: Work study preferred but open to all studentsSemester: 2024-2025 Academic YearLocation: Detailed Work ScheduleNumber of positions: 7Department: 715-UNIT - Technology Support ServicesContact Name: Seth CareyContact Phone/Extension: 610-519-7207Position Summary InformationJob Description Summary:Provide first-level help desk support to help maintain all UNIT-supported systems.Consult with students, faculty, and staff regarding issues with Villanova technology and systems.Assist with computer problems and provide diagnosis and resolutions.Log calls utilizing the TeamDynamix (TDX) ticket system.Requirements:Some technical knowledge to support the IT infrastructure.Excellent written and oral communication skills.Excellent customer service skills.Additional Information:Summer, Fall, and Spring position.UNIT will provide ALL training.Must have a current driver's license to obtain golf cart certification.Physical Demands Summary:Must be able to occasionally lift 50lbs.Wage Rate: $11.25Closing Date (11:59pm ET): 06/01/2025Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Are you currently a registered Villanova student?YesNoAre you eligible for work study?YesNoI don't know* What is your availability?
(days and times)(Open Ended Question)Optional Applicant Documents:Required Documents:Cover Letter / Letter of InterestResume / Curriculum VitaeOptional Documents:Letters of Reference (uploaded by applicant)Other Document #J-18808-Ljbffr