Role purpose: Design and delivery governance of solutions on Vodafone Italy Sales Channels systems for Vodafone Consumer business unit, covering integration with an extensive set of BSS domains (e.g.
Order Management, Inventory, etc.)
as part of Sales Channels Team.
The ideal candidate will bring expertise on BSS applications domain, identifying the best technical solutions, increasing operative efficiency and contributing to the design of an overall simple, effective and future proof customer experience.
The candidate will be responsible of understanding business objectives and requirements, designing solutions to deliver the requested functionalities and help achieve the client's business goals in alignment with IT Architecture and Cyber Security teams, managing all aspects of the delivery – from concept to rollout – guaranteeing time to market, best use of budget, and proper business stakeholders alignment.
Key accountabilities: End to end accountability on assigned projects belonging to Sales Channels domain Functional and technical ownership of underlying applications Solution design Solution estimates Supplier management Support to Quality Assurance team in project certification Support to Quality Assurance team in project rollout to production and stabilization Project management activities Key performance indicators: Customization index Quality index Time variance index Core competencies, knowledge and experience: 5+ years of professional experience on IT domain 3+ years of experience on Agile delivery Excellent communication skills Fluent English Academic Background: Bachelor degree Industry/Company: Telco as preferrable industry, not mandatory Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Together we can.
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