YOUR RESPONSIBILITIES
• Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals on a daily basis.
• Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind.
• Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
• Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.
• Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
• Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker's quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyse existing workload to secure daily volume handling and meet seasonal needs.
• Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment.
MINIMUM REQUIREMENTS
• Good knowledge of retail and/or logistics processes, tools and working methods.
• Good knowledge of different leadership styles and how to adapt it according to needs and different situations.
• Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business.
• Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures.
• Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security.
• Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation.
• Ability to communicate in English and Italian.
WE CARE FOR PEOPLE
It takes the diversity of thought, background, and culture to make a great idea a reality.
We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
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