Guest Services Agent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job DescriptionAdopt a friendly, helpful and pleasant attitude to all guestsAssist guests with their business center needsContact appropriate individual or department as necessary to resolve guest call, request, or problemMaintain close working co-operation with other departmentsFollow communication procedures, guidelines, and policiesQualificationsUniversity degree preferably in Tourism & Hotel ManagementProficiency in English (verbal and written)Team-orientedFocused on guest satisfactionStrong interpersonal and problem-solving abilitiesAdditional InformationYour team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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