Description
The Bus Person/Host is responsible for greeting, seating, efficiently cleaning tables, resetting tables and assisting in providing excellent guest service to the needs of Blue Bills guests.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Politely and courteously greet guests entering the restaurant.Ensures dining areas are clean and sanitary.Prepares dining areas for guests by cleaning, setting and prepping tables.Enhances guest service by assisting Servers with removing plates, filling glasses, and being attentive to guests needs.Replenishes supplies of clean napkins, silverware, glassware and dishes in dining room.Remains knowledgeable on all Food & Beverage outlets, reviewing daily changes to the menus and specials.Completes side duties as assigned, ensuring all areas are prepped and ready for the next shift.Answers the phone, keeping an accurate transfer list of department phone extensions.Pays close attention to table turnover times and accurate seating schedules.Takes to-go orders accurately and ensures order follow through to completion.Closely follows the F&B department health and personal hygiene policy.Other duties as directed by management.WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours.Must be able to carry, reach, twist, bend and squat frequently.Must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed.SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.
EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 18 years old.Possess or obtain Food Handlers Card/OLCC Permit within 30 days of employment.Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
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