Varied assignments of level 2 IT support in your region.
Previous experience in the delivery of IT support services.Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, and IT ticketing systems.Experience in a corporate and/or multinational environment is valuable.Confidence in addressing break/fix issues – Typically supporting PCs / Laptop.Familiar with ticketing system.Good communication skills and easy to deal with users.Driving licence.Your TasksHemmersbach is seeking a highly motivated and customer-oriented Field IT Technician to join our team.
As a Field Technician, you will be responsible for providing exceptional technical support to our enterprise clients in a timely and efficient manner:
Remote system control.Software installation.Troubleshooting and fault resolution.Hardware maintenance (screen, motherboard, etc.).Resetting computers and hard disks.Backup and restoration of user data, settings, and related system administration activities.Wifi and software troubleshooting.Within a centrally managed team and supported throughout by a dedicated dispatch team, you will operate autonomously from a variety of specific clients.
You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days.
Principally, you will be supporting deskside, network, software & print, and be helping teams that are working with many of the world's biggest clients.
Working within Milan support area, we provide you with all you need, from public transport subscription to mobile phone, laptop, tools, and you'll enjoy a normal Monday-Friday, 40hr week with us.
Provide day-to-day support at the customer locations within a geographical region(s).Support customers in technical problems they have with their technical equipment.Join Hemmersbach and become part of a dynamic team that is committed to providing exceptional IT support to clients across the globe. Apply today to take the next step in your IT career!
Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
ID: 16117 Field IT Technician - Milan Italy / Milan
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