F&B Operations Manager

The Position FOOD & BEVERAGE OPERATIONS MANAGER Main purpose:
The F&B Operations Manager is responsible for the overall F&B division, which includes Restaurants, Bars, In Room Dining and Banqueting.
He/she needs to maintain and consolidate the exceptional service of the F&B Division for Guests in compliance with Rocco Forte quality standards and procedures.
Reports to: General Manager
Main duties & responsibilities:

Manages the entire F&B Division operations according to Company policies, standards, and procedures, maintaining its high reputation.Leads by example utilizing a "hands-on" approach to management and assists in developing highly motivated, pro-active F&B Team Members with the highest ethical standards to deliver a cost-effective and quality-oriented service.Develops a budget for all necessary F&B equipment and recommends facility renovation needs.Ensures that adequate cash procedures are followed and that documentation is reported accurately and timely, including Guest check analysis, ticket controls, and daily sales reports and analysis.Manages the Departments' long-range staffing needs.Responsible for recruiting, training, and evaluating F&B Team Members.Ensures that all standard operating procedures for revenue & cost control are in place and followed.Ensures that all applicable Rocco Forte Hotels policies and procedures are followed.Ensures that all applicable LQA and Rocco Forte Hotels standards are followed and maintained.Ensures that all procedures regarding Health & Safety and HACCP are followed.Greets Guests and oversees actual service regularly.Addresses complaints and strives for Guests' satisfaction.We offer:

Permanent contract according to C.C.N.L. Settore Turismo.Learning & development activities and career opportunities.Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to a 50% discount at bars and restaurants of the Company and a 20% discount on wellness treatments at our Spa and on products

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