The Role Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurants' growth. They are a passionate, dynamic group of team players that work well together and cross-functionally with other departments...and of course, they're fun, personable, and great at building relationships!
As an Enterprise Field Account Manager, you will be responsible for:
Manage a portfolio of key enterprise-restaurants in your territory with a focus on building lasting relationships and increasing profitability / revenueMonitor and analyze the performance, preparing and presenting partner performance review meetings with key stakeholdersRun periodical in-store visits, manage operational meetings and reviews, build and deliver insight during monthly and quarterly reviewsIncrease revenue and health metrics by consulting restaurant partners on best practiceWork with cross-functional departments to drive business growth (Marketing, Operations and Customer Service)You will be based in Roma (with a full remote contract) and your field area is going to be Lazio, Umbria and Abruzzo regions.
Requirements At least 2 years experience in a commercial role (i.e account management or sale)Strong commercial acumenExcellent attention to detail, people skills and organization skillsAbility to create and maintain long-term relationshipsDemonstrate experience using Microsoft Office tools and related project management applications to drive best practiceA self-starter as we'll look for you to manage your own time and prioritiesMust be fluent in EnglishDriving license requiredWe are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.
Benefits FoodFree Deliveroo Plus subscription (or equivalent)While this varies by country, you're likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foodsWork LifeFlexible working hours and location flexibilityCompetitive Parental Leave PolicyWork-from-home kitEmployee Assistance ProgrammeRoolearn platform, giving you access to content from leading L&D providersEmployee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and moreCompensationWe aim to pay every employee competitively for the role they are performing in their respective locationEvery employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company successEquityWe award equity to our senior employees, giving them ownership in Deliveroo and a share in our successTime to rechargeAnnual leave and public holidays (increases with tenure)One paid day off each year to volunteer or support a charity of your choice
#J-18808-Ljbffr