Project : Mobile Operator
Location : Athens, Greece (Remote)
Relocation Package : 2 weeks of hotel accommodationFlight ticket (within the EU)Airport pickupReal estate agency fee coveredLanguage Requirements : Italian : C2 Level (Fluent)
English : B2 Level (Intermediate)
Salary : Base Salary : 1,100 EUR Monthly (paid over 14 months)
Performance Bonus : Up to 240 EUR monthly based on performance
Working Schedule : Monday to Sunday, 09:00 AM - 9:00 PM (shifts within these hours)
40 hours / week
About the Role : Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role, you will handle customer inquiries, provide troubleshooting support, and offer exceptional service, ensuring customer satisfaction in every interaction.
Key Responsibilities : Respond to customer queries via phone, email, and chatAssist customers in troubleshooting issues with mobile servicesProvide solutions in a timely and efficient mannerFollow up with customers to ensure satisfactionRequirements : Fluency in Italian (C2 level)B2 proficiency in EnglishGood communication and interpersonal skillsBasic computer literacyBenefits : Health Care and additional discountsComprehensive Training : 2 weeks of training with certified instructorsCareer Development : Opportunities for professional growthFree online Greek language coursesSocial Initiatives : Participate in community and corporate responsibility eventsModern Workspaces : Enjoy state-of-the-art facilities with relaxing break areasJoin a Diversity-focused, Great Place to Work-Certified company.
Hiring Process : Application ReviewLanguage Online TestsClient InterviewDocuments Accepted : EU CitizenshipFull-purpose & Specific-purpose Work Permit CardCertificate of Protection (refugees)Start your journey with us today and help customers resolve their issues while enjoying a flexible, remote role in beautiful Greece! Apply now!
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