Crm & Loyalty Intern

CRM & LOYALTY INTERN Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for hot water, space heating and air treatment, as well as components and burners.

The role, reporting to the CRM Manager Italy, will contribute to the evolution of loyalty and promotion activities for the Italian Market.

Main responsibilities : Support on CRM activities and marketing initiatives, based on database analysis Support day-to-day CRM and loyalty operations, which include database development and maintenance and the support on tools usage for different stakeholders Monitor KPIs defined for different targets and campaigns Support on leads / contacts management as well as on-field activities Track results of on-field activities, oversee report creation and distribution and provide actionable insights and recommendations for continuous improvement Support customer feedback management and reporting with the aim of optimizing program performance through data analysis The ideal candidate has Master's degree in business / economics or similar Strong analytical skills Passion for digital analytics and customer experience analysis Ability to work in a team Excellent English knowledge Energy, entrepreneurship, enthusiasm and passion for marketing activities, along with relational, organizational and presentation skills, problem solving and results orientation complete the profile.

Place of work : Milan - on-site We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

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