"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Because belonging to the great Meliá family is being VIP You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you
ME by Meliá celebrates the unique personality of its destinations and the cutting-edge design of its hotels. Discover the bold and daring spirit of ME by Meliá hotels and their impressive collection of rooms and suites inspired by contemporary culture. We are energy. We are inspiration. We are ME.
Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.
What will you be doing? Detailed knowledge of the menu and being able to articulate enthusiastically. Know the steps of service as outlined in the service manual. Make guests feel comfortable and enhance the guest experience. Inform guests of specials and menu changes. Anticipate guests' needs and exceed their expectations. Supervise the clearing of tables and mise-en-place necessary for the next course. Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. What are we looking for? Fluent in Italian and knowledge of English. Friendly, outgoing, and positive. Enjoy being part of a team. Previous experience in the same position in hotels of similar category. Excellent organizational skills and ability to find solutions. A genuine passion for customer service and a sparkling personality. Great communication skills, desire to develop and progress in your role. Flexibility and enthusiasm are key for this position. At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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