The role The BU Manager, leading a business unit and directly reporting to the Executive Board, is responsible for a dedicated customer unit and for expanding Mia-Platform effectiveness through assigned customers and prospects.
Managing this business area means defining and leading an annual Profit & Loss plan considering:
Successful customer management: extending or renewing current licenses, advising customers on strategic digital transformation projects, and upskilling partners thanks to Mia's Academy.
With the agile approach, we deliver complex and high-quality projects to customers who adopted our Platform or evolved their IT capabilities thanks to our technology.
Partner with the Delivery Manager to deal with tech roles, and understand our Product roadmap and needs.
Consult R&D to share customers' feedback and improve the product experience.
Guide and support the team's growth and address their needs and expectations.
This managerial role collaborates closely with sales and solution architects. S/he is an ambassador of both the product's vision and the company's culture.
8+ years of experience in delivering and implementing tech solutions Experience with large enterprises Knowledge of the agile methodology is a strong plus
Good understanding of microservices, API, and cloud-native environments
Customer-facing capabilities
Strong project management and organizational skills
Servant leadership
Analytical mindset
Excellent communication, presentation, and negotiation skills
Problem-solving and strategic-thinking abilities
We offer A competitive total-reward package We offer a four-dimension package: Compensation (fixed and variable) + Benefits + Growth opportunities + an inspiring Culture.
Hybrid Workplace We believe in work-life balance and know that smart working is one of the tools to achieve a more human-scale lifestyle. We recognize the value of teamwork, combining smart working with in-presence moments to be able to compare, exchange ideas, and move projects forward. We typically work 50% of our time from the office.
DE&I As stated in our Manifesto we reject any form of discrimination and we strive every day to embrace diversity and to guarantee inclusion.
L&D and perks Training path and access to Mia-Platform hub with a vastity of training courses
Team building and many surprising events
Ticket restaurants
Insurance coverage for medical expenses
Corporate benefits platform with significant discounts on the purchase of different types of services (gyms, travel, technology, etc.)
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