**Objectives of this role**
- Oversee the Business Unit's processes for increased productivity and growth
- Design daily operational programs that achieve organizational objectives
- Manage Key account activities, providing suitable resources.
- Establish and grow relationships with relevant partners and Customers.
- Establish cost parameters and manage overall P&L for services business.
- Maintain plan for forecasting, targeting, and attaining sales
**Responsibilities**
- Ensure Customer Requirements and Expectations are clearly understood and documents
- Ensure the employee understands Customer Requirements and Expectations
- Ensure all Customer expectations and milestones are met or exceeded.
- Provide data analytics of sales, and partners to relevant management teams.
- Work with team members to develop long-term strategic initiatives.
- Create and maintain AOP and rolling three-month plan for forecasting, targeting, and attaining sales.
- Participate in development of competitor analyses and pricing strategy.
- Support customer-facing operations, including sales, marketing, and public relations.
**Required skills and qualifications.**
- Three or more years of experience in a business management or similar role
- Demonstrated Customer relationship skills.
- Experience in developing business strategy.
- Strong ability with financial and budgetary processes.
- Superior leadership skills, with focus on employee coaching and development.
- Up-to-date knowledge of relevant industry trends.
- Availability to work on site with both the team and Customers when needed.
**Preferred skills and qualifications**
- Master's degree in business, management, or related field.
- Technical degree in electrical, mechanical or computer engineering.
- Strong Communication Skill in both English and Italian.
- Experience within automotive and/or industrial product development.