**BU HOM Service Business Development: Digital Services**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
**Job information**
**Reference Number**
JR-0030064
**Job function**
Service
**Position type**
Full time
**Site**
Via La Spezia 218, 43126 Parma PR- Your responsibilities and tasks:
Fundamental Tasks
- Managing the Service Product Portfolio (especially focus on DigiService)
- Ensuring continuous Up-Keeping of Service Products for the respective Business Unit
- Delivering Service Product specific Expertise support towards GEA organizations in the different countries (named: R&Cs)
- BU HOM Service Strategy Deployment towards R&C's
- Delivering transparent and effective Monitoring and Reporting towards superiors
Service Product Portfolio Support Tasks
- Implementing & Ensuring that the Service Portfolio is continuously in line with customer demands and needs leading to effective growth for GEA
- Ensuring the Development & Deployment to the Market via R&C's in line with the GEA Mission and Strategic Initiatives
- Aligning deployment targets and ambitions with SFT Regional Service Sales Support Management
- Leading the continuous development of digital service products and business models
- Interacts with other GEA Divisions, external parties where needed to support GEA Initiatives.
Service Product specific Tasks
- Managing Service products for the respective Business Unit Equipment
- Identifying the Service Product needs for the respective Equipment and Application
- Designing and initiating the Service Product Scope - Product Development Plan
- Involving all required parties to establish an effective Product Ideation and Business Plan
- Defining and Initiating Product Project Development
- Ensuring that the Service Product Scope is fully defined, designed, developed and deployable
- Preparation of business plans (information on market, competition, product, performance)
- Enable development of digital service products and business models accordingly
- Continuous Up-keeping of the respective Service Product throughout its Life Cycle
- Enable development of digital service products and business models accordingly
Service Sales support specific Tasks
- Aligning of sales strategies for the entire Service Product Portfolio for different Equipment, Markets, Applications and Regions with all involved GEA Stakeholders
- Supporting Service Sales strategies and activities for existing and new equipment sales in close cooperation with Service Sales Teams in R&C's
- Deploying and securing sustainable Service Product Sales support for R&C's
- Supporting the continuous design and development of Sales Tools
- Utilization and understanding of Service Sales Tools towards R&C's
Communication
- Regular coordination with all relevant internal departments as well as the R&C's
- Regular coordination with all relevant Service Management levels within the BU and Division
- Support of R&C's in relation to Service Product & Serviced Portfolio Topics
Your profile and qualifications:
- Studies in the field of industrial engineering / mechanical engineering / computer science with appropriate knowledge or a comparable qualification
- Significant experience in Service Product Management and Service Sales Management (preferred)
- Experience in growth and change processes to transformations in traditional sales organizations to best in class sales management
- Advanced understanding in Service business development, customer relationship management, market development
- Digital competences and big data analysis knowledge
- In depth insight of the Homogenizer related Products and Markets - preferably other GEA Equipment (preferred)
- The ability to guide, motivate and manage individuals to go the one step further to fulfill the GEA Missions
- Compulsory languages: fluent English (written and spoken)
- Knowledge of SAP tool is appreciated