About us:
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.
About the Venue:
Como Hotel has a touch of elegance standing in the quiet backwaters of the Georges River. With remarkable views and shady verandas, this hotel is a beautiful part of the heritage of our Shire. The hotel features a bistro, sports bar, TAB and Keno facilities, a lounge area, kids area and unique functions spaces. The venue has an extensive courtyard and gazebo that captures spectacular views across Scylla Bay.
About the Role: We are looking for a motivated and dedicated hospitality professional to fill the role of Assistant Venue Manager. The successful candidate will play a key role in the day-to-day operations of the venue, leading a team to deliver outstanding service to our guests. The Assistant Venue Manager will play a vital role in creating a positive and successful environment for both guests and staff, while ensuring the business operates smoothly and complies with regulations. This is an exciting opportunity for a dedicated professional to grow their career in a fast-paced and rewarding environment. The ideal candidate will have a strong gaming background as well as experience with functions and events.
Key Responsibilities: Oversee daily operations to ensure a smooth and efficient workflowContribute to the training and development of team members, fostering a culture of continuous learning and improvementBe a hands-on leader, motivating the team to achieve venue and company goals.Assist the Venue Manager with scheduling, payroll management, ordering of stock, inventory levels, and venue compliance & safety.Provide exceptional customer service by resolving issues, addressing customer inquiries, and maintaining a high level of customer satisfaction.Work closely with the management team to oversee and enhance operational processes, develop and implement venue policies for efficiencyStaying updated with venue compliance, regulations, and operations to ensure that the business operates within legal guidelines and maintains a safe environment for guests and staffAbout You: Previous experience as an Assistant Manager or 2IC in a hospitality settingStrong leadership and interpersonal skillsCurrent RSA and RCG certifications (ARCG highly regarded)Excellent verbal and written communicationStrong organisational and problem-solving abilitiesProven ability to work in a fast-paced environmentBeing available to work a mix of nights, weekends, and day shifts to accommodate the venue's operational hours.Police check will be required for this roleInternal training and development opportunities and online training platformExternal training opportunitiesCareer development opportunities within Oscars Group across 40 amazing venues.Employee Assistance ProgramMentoring from a strong team of hospitality professionalsReward and recognition programsYour application will include the following questions: Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a duty manager?Do you hold a current Responsible Conduct of Gambling (RCG) certificate?Do you have a current Police Check (National Police Certificate) for employment?Do you hold a current Responsible Service of Alcohol (RSA) certificate?How many years of people management experience do you have?Do you have experience preparing work rosters?What's your expected annual base salary?
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