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16 - Hospitality & Customer Care Intern

Dettagli della offerta

Donnalucata, Italy | Posted on 12/11/2024
Our startup has members from all over the world, with an emphasis on open values and sustainability. Those are no paradoxes in a luxury lifestyle brand.
With those values in mind, we focus on permaculture, villa rentals, gastronomy, and creating a community with the goal to benefit Sicily's image and reputation.
Position Description You will be based in our Ragusa office. We want energetic and passionate people with a burning desire to create & innovate who are willing to experiment. We are seeking highly motivated professionals looking to gain internship experience in the sector of Hospitality and Customer Care. Your day-to-day tasks would involve understanding the customers' expectations to determine what they are drawn to and make sure that customer communication, as well as inquiries, go smoothly. In addition, you will help us set up our Hospitality and Event Management software tools and assist us with travel agency acquisition.
This is an on-site Internship and starts in January/February 2025. RequirementsSkills: Splendid communication skills (written and verbal)A sense of customer relationshipGood at organization and prioritizing tasksEager to support us with ideas to improve our efficiencyIndependent and team player workerAnalytical mindset and critical thinkingEntrepreneurial problem-solving approachQualifications: Ability to create appealing material for Social MediaBasic experience in Social Media and MarketingInterest and basic experience in hospitalityAbility to think both creatively and strategicallyWhat you will be responsible for: Setup Event management and Hospitality (PMS) toolsHelp with Travel Agency acquisitionImproving processes and incorporating structuresWriting blogs and articlesCorporate and Brand communicationDealing with inquiriesCombining work placement with pleasure, exploring Sicily's beauties. Getting deep insights into the environment of a startup building a high-quality brand. A truly international, English-speaking team. Dynamic, friendly and professional working environment. Implementation and improvement of your skills with instant feedback. Learning how startups work from the inside.
As payment, we participate in the Erasmus Internship Program.

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