Patrique Mercier Recruitment is excited to offer an exceptional opportunity for an Italian Support Role in Greece, complete with a full relocation package for eligible candidates. This position provides the unique chance to combine your passion for customer service with the experience of living and working in beautiful Greece. As a key member of our support team, you will assist Italian-speaking customers, ensuring they receive the highest level of service and support. If you are enthusiastic about helping others, possess strong language skills, and are looking for a new adventure, this could be the perfect opportunity for you!
Responsibilities: Provide outstanding customer support to Italian-speaking clients through various communication channels. Address customer inquiries and resolve issues in a timely and professional manner. Collaborate with team members to share knowledge and improve service efficiency. Document customer interactions and feedback to contribute to service improvement initiatives. Remain knowledgeable about products and services to provide accurate information to customers. Participate in training programs to enhance your skills and support our objectives. Requirements: Fluency in Italian (both written and spoken) is a must; knowledge of English is preferred. Strong communication and customer service skills are essential. Previous experience in a customer support role is an advantage. Ability to handle inquiries and resolve issues efficiently. Willingness to relocate to Greece and embrace a new cultural experience. A proactive attitude and a desire to help customers achieve their goals. Familiarity with technology and customer support tools is beneficial.
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