Wholesale Customer Service Intern

Novara
The _Wholesale Customer Service Intern_ will join our offices based in Novara to support the team.
**Responsibilities**:
Manage orders:
- Orders Master data file to customers;
- Data entry for customers' details updating;
- Order cancellations;
- Order splitting in compliance with customers' requests;
- Providing stocklist to prepare stock or swaps;
- Orders entry stock and swap;
- Reporting.
Manage shipments:
- Booking deliveries on e-commerce customers' web platforms;
- Discrepancies and/or missing units check with the Logistic office;
- Working with Certification&Regulation office on fabric samples;
- Managing orders for shooting samples.
Claims/Returns/Spare Parts:
- Return authorizations to customers;
- Follow up on customers' claims;
- Spare parts requests.
**Profile**:
- Proficiency in MS Office, especially Excel;
- Fluent in English, both written and spoken;
- Good relationships skills and teamwork;
- Flexibility and problem solving attitude.
At Capri, we are all responsible for creating a diverse and inclusive workplace.
We try to inspire change and growth within each other and believe success is a result that comes from our differences.
Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
M/D/F/V