We are looking for a Room Service Waiter/Waitress for our luxury 5* hotel Anantara Palazzo Naiadi Rome.
KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done.
Anantara employees always find new ways to look after the business, their guests, and their colleagues.
Within this, the key responsibilities for this position are: · To ensure that room service is always delivered in line with the best Anantara service standards.
· To interact with guests to ensure maximum guest satisfaction and maximize the returns to the hotel.
· To be a sales ambassador for the hotel, generating and following up on potential sales leads to maximize business for the hotel.
This may include F&B upselling, or the promotion of other services offered by the hotel.
· To fully participate in departmental training to improve personal skills and hotel service levels.
· To ensure that guest orders are delivered on time, that tray setups are done accordingly to the order, and that orders are thoroughly checked before being delivered to guestrooms.
· To ensure that tray clearance is done quickly, and that corridors are constantly checked and cleared of empty trays and trolleys.
ADDITIONAL INFORMATION: Join our positive and vibrant team and be rewarded with these team benefits: Ticket Restaurant Discounts on accommodation across all Minor Hotel brands Discount when you visit any of our restaurants, cafes and bars Career progression Reward & Recognition programs