We are looking for a Waiter and Waitress for our luxury 5* hotel Anantara Convento di Amalfi Grand Hotel Job Description Please note that this is not an exhaustive list of everything that needs to be done.
Anantara employees always find new ways to look after the business, their guests, and their colleagues.
Within this, the key responsibilities for this position are: · · To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
· To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
· Check out with your Supervisor before leaving your station or the floor for any reason · To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
· Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel · Maintain your station in accordance with standards at all times · Develop a complete knowledge of menus · To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
· Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
· Check corridors for trays when returning from taking orders (Room Service) · Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
Qualifications · Graduation in the tourism/hotel industry are considered a plus · Familiarity with the mise en place techniques of an à la carte restaurant and banqueting.
· Good English and a second foreign language are considered a plus.
· Pleasant personality and positive attitude, with a strong sense of aesthetics and attention to details and quality.
· Excellent interpersonal skills, ability to anticipate the guests' needs, and work both in a team and independently.
Benefits Join the World of Anantara and Discover Our Exclusive Benefits At Anantara, we don't just offer a job; we create exciting career paths and intercultural opportunities across the globe.
Being part of our team means enjoying unique benefits that will support you at every step of your professional journey: Global Travel with Exclusive Discounts: Special employee rates starting at just 36 euros at any of the nearly 400 Minor Hotels properties, with approximately 60,000 rooms in 26 countries.
Plus, enjoy a 30% discount on food and beverage (F&B) services.
Friends & Family Program: Enable your friends and family to travel worldwide with discounts of up to 25%.
Exclusive Discounts: Access special offers across a wide range of online stores and leisure activities through our dedicated employee benefits portal.
Training and Development: Enjoy professional growth opportunities through our dedicated programs on the "University" platform, featuring apps to improve your language skills and expand your expertise.
International Career Opportunities: Explore endless career possibilities within the Minor Hotels group.
Competitive Compensation: Service charge and Tips included in your paycheck, along with a 13th and 14th-month salary and severance payment (TFR) upon the end of your contract.
Free Parking: Reserved spaces for motorbikes right in front of the hotel.
Free Meals: Access to an employee canteen during working hours.
Uniforms: Provision of uniforms for each employee and complimentary laundry services.
Inclusive Corporate Culture: A culture that values continuous feedback, active listening, and personal growth.
In addition, we have an attention to information, each team member will always be aware of everything about the hotel.
Celebrations and Recognition: Monthly awards for top talent, special events, team-building activities, and memorable celebrations to acknowledge and reward every team member's contribution.
Join Anantara and experience a workplace that values your talent, rewards your dedication, and supports your professional growth.
