Who We Are Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "having a job". Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story. About Aethos Monterosa In the middle of the Aosta Valley below the Monte Rosa and Cervino glaciers lies Aethos Monterosa. A 30-room five-star luxury resort with two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are currently on a pre-winter season break, and when we reopen, the hotel has to be filled with life and a new team! The essence of great hospitality will however always be an outstanding team. That's why we are looking for you!
Job Overview Step into the world of hospitality excellence and become an essential part of our dining team as a Waiter! If you've ever dreamed of providing exceptional service, creating memorable dining experiences, and being the face of hospitality, then this role is your opportunity to shine. Picture yourself as the attentive professional who ensures every guest feels welcome, the expert who guides them through our menu, and the service star who makes each meal a delight.
\n Essential Job Functions and ResponsibilitiesGuest Service Excellence: Do you have a passion for delivering top-notch service? You'll greet guests with a warm smile, take their orders accurately, and ensure they have everything they need for a memorable dining experience.Menu Knowledge: Are you a foodie at heart? You'll become an expert on our menu, being able to recommend dishes and drinks, answer questions, and accommodate special requests or dietary restrictions.Order Management: Ready to keep the dining flow smooth and efficient? You'll manage orders from the kitchen to the table, ensuring that each dish is served promptly and exactly as ordered.Table Maintenance: Do you take pride in a clean and organized space? You'll ensure that tables are set properly before guests arrive, maintain cleanliness throughout service, and reset tables for the next guests.Team Collaboration: Are you a team player? You'll work closely with the kitchen and bar staff, communicating guest requests and ensuring that service is seamless and efficient.Handling Payments: Are you detail-oriented and trustworthy? You'll handle guest payments, provide accurate billing, and ensure that transactions are processed smoothly.Guest Relations: Do you enjoy making connections? You'll engage with guests, checking in on their dining experience and addressing any needs or concerns, ensuring they leave with a smile.Problem-Solving: Ready to handle challenges with grace? You'll address any issues that arise during service, from food complaints to seating concerns, always striving to resolve them to the guest's satisfaction. Core CompetenciesFluent in English & Italian is a must1+ years of hospitality experience is a plusA passion for hospitality and a commitment to providing exceptional servicePrevious experience in a similar role is preferred, but a positive attitude and willingness to learn are just as importantExcellent communication and interpersonal skillsStrong organizational skills and the ability to manage multiple tasks in a fast-paced environmentA friendly and professional demeanor, with the ability to work well in a teamAttention to detail and a proactive approach to ensuring guest satisfactionThe physical stamina to handle long shifts, including standing, walking, and carrying traysAnd a genuine desire to create memorable experiences for our guests What we offerStep into one of the most captivating locations in Champoluc, where inspiration and ingenuity converge.Join a dynamic team of like-minded individuals where collaboration fosters success and growth.Professional development and training opportunities, with possibilities for growth within the Aethos brandSpecial rates on stays and services at our hotel
\nSo, if you're ready to bring your passion for service to our team and create unforgettable dining experiences, join us as our next Waiter. With your dedication, enthusiasm, and commitment to hospitality excellence, you'll be a key part of our dining team, ensuring that every guest leaves with a smile. Welcome to the team – the dining room awaits your touch!