Borgo Pignano is delighted to share an opportunity for a talented and passionate **VILLAS GUEST EXPERIENCE** to join our team fot the 2025 season, **from March to October**.
Borgo Pignano is a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming.
On a peaceful hilltop in the heart of Tuscany you will find elegantly curated accommodations, Michelin star dining, and a variety of healthy experiences
**Main Responsabilities**:
- Fulfill guest needs and track their location.
- Greet guests courteously and maintain natural conversations.
- Coordinate with the front desk for quick check-ins and check-outs.
- Register guests in their villa according to Reception standards.
- Inform housekeeping about preferred cleaning and turn-down times.
- Be the main contact for guests, assisting with bookings and inquiries.
- Inspect rooms and report any issues.
**Requirements**:
- At least 1 year experience in the same role in the hospitality industry
- Commitment to a high level of customer service
- Knowledge of services, restaurants and experiences
- Good communicative and social skills
- Strict attention to detail
- Ability to handle sensitive matters with efficiency and discretion
- Ability to be a clear thinker and remain calm under pressure
- Excellent knowledge of English
- Respect for nature and for values that the earth represent
- Must have a valid driving license and own a car
**Benefit**: Shared accomodations and meals.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 7 mesi
Retribuzione: €1.400,00 - €1.500,00 al mese
Benefit:
- Alloggio
- Mensa aziendale
- Parcheggio libero
Disponibilità:
- Festivo
- Turni
- Turno diurno
- Weekend
Possibilità di pendolarismo/trasferimento:
- Italia: Poter raggiungere agevolmente la sede lavorativa o essere disponibile a trasferirsi con un pacchetto trasferimento a carico del datore di lavoro (Preferenziale)
Esperienza:
- Reception: 1 anno (Obbligatorio)
Lingua:
- Inglese (Obbligatorio)