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Company Description New Media Services Pty Ltd is a global BPO company specializing in providing intelligent outsourcing services through a combination of machine learning and human-driven tasks.
We provide highly customized and cost-effective services to help improve the productivity of businesses around the world.
We offer a range of intelligent customer support services, including multilingual customer support, human and artificial intelligence-based content moderation, chat operator services and the TIRO conversational AI platform.
Role description This freelance, remote, non-English (ITALY) IM chat support role requires professional expertise in Italy along with excellent communication skills.
As a Non-English (ITALY) IM Chat Support Specialist, you will be expected to build and maintain long-lasting relationships with our customers.
Qualifications - Must be an Italian local or have professional knowledge of the Italian language - Experience in customer service, ideally in a chat support role - Excellent communication skills - Good typing speed and proficiency with chat support tools Job Type: Part-time Pay: €7.00 - €35.00 per day Expected hours: No less than 20 per week