Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world's most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world's largest brands (e.g., Amazon, BMW, DHL, Fed Ex, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage. As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.
Job Title:
Real Estate and Customer Experience Coordinator (Assistant)
Company:
Prologis
Join Our Team as a Key Player in Customer Experience & Real Estate!
Are you ready to make a meaningful impact and support a dynamic team dedicated to exceeding customer expectations? We're looking for a proactive and detail-oriented professional to join our Customer Experience & Real Estate (RECX) team as Real Estate and Customer Experience Coordinator (Assistant role) . If you're passionate about customer service, administrative tasks, real estate, and driving operational excellence, this role is perfect for you.
What You'll Do:
- Enhance Team Efficiency: Provide critical operational and communication support to allow the RECX team to focus on delivering exceptional customer experiences.
- Identify Growth Opportunities: Collaborate with the RECX team to identify additional revenue streams by aligning Prologis value-added products and services (like Prologis Essentials) with customer needs.
- Manage Customer Support: Respond to customer support requests with a solutions-oriented approach, ensuring all issues are handled promptly and effectively.
- Financial Insight Management: Maintain and analyze customer financial and payment information, offering actionable insights to the RECX team to drive business decisions.
- Vendor & Contract Management: Oversee vendor contracts and payments, ensuring smooth operations and compliance with company standards.
- Proposal & Lease Generation: Draft proposals and leases for renewals and new opportunities, contributing directly to the company's growth.
- Coordinate Key Activities: Lead coordination efforts for move-ins, move-outs, property showings, and vendor bidding processes.
- Administrative Excellence: Take on additional administrative tasks as needed, ensuring seamless support to the team.
What We're Looking For:
- Experience & Education: A minimum of 3 years' experience administrative roles, or a related field.
- Language Skills: Fluency in both Italian and English.
- Attention to Detail: Strong ability to follow specific oral and written instructions with precision.
- Urgency & Follow-Through: Execute tasks with a sense of urgency and dedication, ensuring nothing falls through the cracks.
- Collaborative Spirit: Work closely with operations, accounting, and other teams to successfully complete projects and assignments.
- Customer Service Savvy: Exceptional interpersonal skills with a proven track record of effective communication via email with customers, vendors, and internal teams.
- Tech Proficiency: Comfortable using computer software and web-based applications, with strong knowledge of the Microsoft Office Suite (Word, Excel, Power Point, Outlook).
- Project Management: Demonstrated ability to juggle multiple projects and tasks daily, managing them with efficiency and accuracy.
- Organizational Skills: Ability to organize and prioritize work to meet deadlines consistently.
- Positive & Proactive: A can-do attitude with a proactive approach to work, combined with the ability to handle sensitive information with discretion and good judgment.
Why Join Us?
At Prologis, we believe in fostering a supportive and inclusive environment where every team member can thrive. If you're looking to grow your career and make a real difference, we'd love to hear from you.
#LI-EG1
People First
As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.
Employment Type:
Full time
Location:
Bologna, Italy
Additional Locations: