The Venue Security Specialist is responsible for maintaining a safe and secure environment for all guests, staff, and assets within the venue. This role involves proactive patrolling, monitoring surveillance equipment, responding to incidents, enforcing venue policies, and providing excellent customer service. The Venue Security Specialist works closely with the Venue Security Coordinator and other team members to ensure the overall security and smooth operation of events and daily activities.
He/She will be involved in:
Conduct regular patrols of the venue, both indoors and outdoors, to deter and detect potential security risks; Monitor CCTV cameras and other surveillance equipment to identify suspicious activity or security breaches; Respond promptly and effectively to incidents such as disturbances, medical emergencies, and security alarms; Enforce venue rules and regulations, including access control, prohibited items, and code of conduct; Provide exceptional customer service by assisting guests with inquiries, directions, and resolving minor issues; Write detailed incident reports, documenting events, observations, and actions taken; Maintain clear and effective communication with the Venue Security Coordinator, security team members, and other venue staff; Operate and maintain security equipment, such as radios, access control systems, and surveillance monitors; Assist with crowd management during events, ensuring orderly entry, exit, and movement within the venue; Conduct security checks of bags, personal items, and vehicles as needed; Participate in regular training sessions to stay updated on security procedures and best practices; Adhere to all safety and security protocols and emergency procedures; Provide first aid/CPR if trained and necessary, until more qualified medical personnel arrive; Work collaboratively with local law enforcement and emergency services when required; Perform other security-related duties as assigned by the Venue Security Coordinator or management. #J-18808-Ljbffr