About Worldline Worldline (Euronext:
preparation & planning, review and assessment, release and deployments, according to the deploys calendar.
This role is fundamental for the quality of new products released in production and to guarantee client milestones and operational excellence.
You will have to ensure that the processes are respected, by opening the release change ticket in the company tool, producing the release notes, planning and coordinating all relevant activities for the release in cooperation with different business units, taking into account dependencies, checking the respect of milestones (ie successfulexecution of e2e, non regression and performance tests), submitting to the relevant committees for the approval and ensuring timing and effective communication to the clients and internal stakeholders.
In addition, you will support in the defect and incident management processes and coordinate solution deliveries and deployment, both internally and with our supplier.
You will be responsible for setting up action plans to improve the maturity level of the process, while guaranteeing the continuity of operations on the one hand, and contributing to the improvement of processes on the other.
As vendor operational manager you will manage effectively the supplier ensuring adherence to the contracted terms and conditions, for both the administrative activities and the requested changes deliveries.
In particular, you will be in charge to:
IT Service Management according to ITIL, Application Lifecycle Management, Software Release Management, Project Management or Project Coordination - Experience on release management tools like ServiceNow or Jira - Experience of agile forms of work and organization (Lean, Scrum, DevOps, etc.)
- Knowledge of payment services, in Acceptance/Acquiring or Issuing - Knowledge of Italian is a plus The 20 000 employees of Worldline are all different but share the same values.
You can see it in the way we behave.
We are curious and humble - we are learning every day, we keep things simple and everyone engaged.
In our fast-moving industry, we are adaptable and life-long learners.
Everyone demonstrates the same dedication to quality and efficiency.
We have an entrepreneurial spirit and sense of service.
Above all, we never turn our back on a challenge.
These values nurture a dynamic and innovative team where everyone can develop and grow