About Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language. Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022). By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide. We are looking for a Translation Account Manager (belonging to the protected categories Art. 1). The position can be performed in full remote or hybrid mode. Key responsibilities Converting customers requests into price offers and offers into translation projects.Talking to customers constantly, to gain a deep understanding of their needs and provide them tailored and flexible solutions.A major contribution in ensuring profitability and success of projects, driving to customer retention.Monitoring of your progress and reporting to your manager to discuss any needed strategic action.The position will include the possibility to work on public holidays when needed.
Requirements Experience in Localization and Account Management, with a thorough understanding of the localization process, belonging to the protected categories Art.Advanced proficiency in English, with additional language skills (preferably in German or French) considered a plus.Exceptional interpersonal and communication skills, adept in both written and verbal forms.Preferred knowledge of the translation industry.Preferred knowledge of CAT tools.Proficient in computer and web technologies.Meticulous attention to detail, combined with the ability to think and adapt quickly.Strong work ethic and effective collaborative teamwork.Robust ability to manage stress, excel under high pressure, and handle a substantial workload efficiently.Headquarter (Rome - Italy) Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.
Benefits and Perks (on-site only) GymSwimming PoolKickboxingWater aerobicsFitnessPilatesTable Tennis and Football tableKitchen and snacksBonuses and incentives for employees who quit smoking, ride a bicycle to work, or adopt a child.Learn more about our company: https://translated.com/work-at-translated-onboarding. Diversity statement At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.
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