Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America.
Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world.
Our team of experienced agents works their magic, representing and managing the national and international careers of over 500 fashion models, and hundreds of Olympic and professional athletes, show business celebrities, esports stars, and top-tier web influencers.
Dulcedo is first and foremost a gathering of fabulous individuals who 'work hard but play harder.'
Our team is united, welcoming, inclusive, and our company culture is what matters most to us.
We proudly hold the Great Place to Work certification, and it is our mission to continue to empower our employees by providing them with a workplace where it's great to work.
As a Training Onboarding Manager at Dulcedo, you will play a key role in ensuring a standardized and seamless onboarding process for all talent agents across all branches.
Your responsibilities will cover the full onboarding journey, from conducting unit training to supporting agents through their first six months.
You will also assist in enhancing negotiation techniques and processes, ensuring high performance and consistency.
WHAT YOU'LL BE EXPECTED TO DO Lead the end-to-end onboarding process for new Talent Agents, covering all necessary training and development.
Conduct unit training and offer continuous support to new agents during their first six months to ensure smooth integration into Dulcedo's operations.
Participate in all initial call #1 meetings to help fine-tune agents' negotiation techniques and ensure adherence to company standards.
Maintain consistency in onboarding processes across all branches, ensuring every new agent receives the same high-quality training and preparation.
Hold weekly meetings with all new hires throughout their first six months.
Set out goals for the new agent for the first 6 months.
Create a 90 days development plan for each new hire.
Develop a video library of training materials.
WHAT YOU BRING TO THE TABLE Bachelor's Degree in a relevant field such as Business Administration, Human Resources, Education, or Sales Management.
Typically 3-5 years of proven experience in sales training or sales management, demonstrating successful development and implementation of training programs for sales teams.
Experience designing and implementing effective onboarding programs for new hires, particularly within sales departments.
Experience managing or leading a team, especially within training or sales contexts, is highly beneficial.
Strong capabilities in delivering training sessions and workshops, engaging participants, and facilitating discussions and learning activities.
Excellent verbal and written communication skills to clearly convey information, coach trainees, and collaborate with other departments.
WHAT'S IN IT FOR YOU At Dulcedo, we break the mold by offering Unlimited Vacation.
Yep, you read that right.
Allowing you to focus on making every day count rather than counting the days.
Enjoy a highly flexible work environment with minimal office attendance requirements, giving you the freedom to adapt your schedule to changing circumstances.
The ability to work from home!
Experience the joy of Freestyle Fridays, where we wrap up work at 2:00 PM every Friday.
Benefit from Comprehensive Insurance that covers dental, vision, and medical needs for you and your loved ones after just one month.
Join our tight-knit team, where we highly value respect and collaboration as part of our awesome corporate culture.
Explore numerous internal advancement opportunities in our rapidly growing company, where the sky's the limit!
Embrace our startup spirit in a company with over 15 years of experience, offering the stability of a larger organization.
Please note that only candidates selected for an interview will be contacted.
We appreciate your understanding and wish you the best of luck in your job search!
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