Job Title: Freelance Tour Leader Company: City Wonders Ltd.
Location: Florence, Italy Job Type: Freelance Your new adventure begins!
City Wonders is a leading, award-winning tour operator based in Rome, known for providing guided tours to travelers seeking an authentic Italian experience.
We specialize in expertly crafted tours of Florence's iconic landmarks, delivering extraordinary experiences with a focus on history, art, and culture.
We are currently looking for passionate and knowledgeable freelance tour guides to join our growing team.
City Wonders is currently seeking skilled and experienced Tour Leaders to join our teams in Florence.
As a Tour Leader, you will be responsible for leading and managing our guided tours and day trips from Florence, ensuring exceptional customer experiences, and fostering a high level of satisfaction among our travelers that is reflective of City Wonders' world-class standards.
What will you be responsible in City Wonders?
Provide top-notch tours and experiences in Florence's most iconic destinations.
Lead guided tours to various destinations outside of Florence, including day trips and bus tours.
Provide informative and engaging commentary about the history, culture, and attractions of each destination.
Ensure the safety, comfort, and enjoyment of all tour participants throughout the journey.
Interact with customers and address their questions, concerns, and needs in a friendly and professional manner.
Maintain a high level of customer satisfaction by delivering exceptional service and personalized attention.
Have you got the City Wonders skills and fit?
Fluent in English (additional languages are a plus) with excellent verbal communication skills.
In-depth knowledge of the city and its surrounding regions, including popular tourist destinations, historical landmarks, and local customs.
Previous experience as a Tour Guide or Tour Leader is preferred, but not required.
Ability to engage and captivate audiences of varying backgrounds and age groups.
Strong organizational and time management skills to ensure smooth operation of tours.
Exceptional customer service skills with a positive and friendly attitude.
Flexibility to work weekends and holidays as required.
What can City Wonders provide its Tour Leaders with?
Competitive rates with performance-based incentives.
Training and development opportunities to enhance your tour guiding skills.
The opportunity to work with a dynamic and multicultural team.
Employee discounts on tours and activities.
The chance to explore and discover new destinations alongside enthusiastic travelers.
This is a consultancy-based role, and you would be working for the company as an independent contractor.
More on this will be given at the interview stage.
How to apply: If you're a passionate and knowledgeable tour leader with a love for sharing the rich history of Florence and Italy, we want to hear from you!
Please submit your resume, detailing relevant info about your experience and any language skills.
We are eagerly awaiting your application!