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Location: Firenze, Italy (Hybrid) Tecnical Support Technician Job Objective Tecnical Support Technician is in charge of the implementation of: Internal system factory tests activity normally done for a reference system platform or customer platform relevant to a product or solution supply relevant to a project.
Test and commissioning activity.
He must also ensure the management of site activities for Transportation projects.
Key Responsibilities Conduct factory tests and on site at the customer's premises, as well as commissioning, analyze the results and make them available.
Participate to the Project Meetings (internal and external: with the Customer, Hitachi Rail subcontractors and other entities) when scheduled and/or requested.
Coordinate the subcontractors on site activities.
Correctly apply Quality procedures and HSE procedures and instruction of his team.
Participate to the Project reviews in line with Company standard processes.
Collaborate with the team to finalize spare parts list and time schedules for the planned Deployment, T&C and maintenance tasks.
Skills, Experience and Qualifications Fluency in Italian and English is mandatory.
Electrical, Electronic, or Computer Engineering or Information Technology Qualifications/ University Degree or Equivalent Technical Background.
Demonstrated professional experience in deployment and/or test and commissioning activity for Transportation projects (i.e.
signalling and TLC systems used for the Tramway, Metro and railway applications).
The capability to relate with the relevant stakeholders in an international context.
Availability to travel based on mission formula.
Experience in multiple operating systems (Windows, Linux) Considered as a Plus - Knowledge / Skills / Frameworks Ability to work in team and problem solving; Software Development/Software Engineering Background; Ability to work with dedicated repairs sw tools (i.e.
JIRA, Sap etc.)
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