Techzone Student Manager

TechZone Student ManagerTo view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.Bookmark this Posting |Print Preview |Apply for this Job Posting DetailsDo you have questions about the application process? If so, please refer to the Applicant FAQ's. Position Information Posting Number: 20245032V Position Title: TechZone Student Manager Posting Type Student Hours/week: 40 Eligibility: Work study preferred but open to all students Semester 2024 Summer Location Detailed Work Schedule M-F 40 hours a week Number of positions: 3 Department: 715-UNIT - Technology Support Services Contact Name: Seth Carey Contact Phone/Extension: 610-519-7207 Position Summary Information Job Description Summary: This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students, and display advanced problem solving and critical thinking.The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included. Requirements: - Manage the general activity of the TechZone- Carry out duties as assigned at the TechZone- Mentor and train new student workers at the TechZone- Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone- Provide first level help desk and walk up support to provide support of all UNIT supported systems.- Consult with students, faculty, and staff on complex issue regarding Villanova technology and systems.- Assist with computer problems and provide diagnosis and resolutions.- Log calls utilizing TeamDynamix ( TDX ) ticket system. Additional Information: Physical Demands Summary: Light lifting, up to 50lbs Wage Rate: $15/hr Posting Detail Information Closing Date (11:59pm ET): 05/31/2024 Open Until Filled No Posting Specific Questions Required fields are indicated with an asterisk (*). * Are you currently a registered Villanova student?YesNoAre you eligible for work study?YesNoI don't know * What is your availability? (days and times)(Open Ended Question)Have you ever worked on campus before? If "Y", what department and semester/year?(Open Ended Question) Optional Applicant Documents: Required DocumentsOptional Documents #J-18808-Ljbffr